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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-28-2021 10:31 AM

HP Recommended
Product: HP Omen 17 w266ct laptop
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

    I have a problem with my gaming laptop. One of the USB ports is not working (probably the USB 2.0), and get an error during the hardware test. When I checked the device manager, it only shows USB 3.0. I attach photos of the failed test and the device manager. Thank you226593749_220204766659986_4026516988414659757_n.jpgdevice manager.jpg

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