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I recently purchased this 65W Charger for my laptop but it doesn't seem to be working:
ZMI zPower Turbo 65W USB-C PD Wall Charger
The charger says it supports 65W Power Delivery. and the specs for my laptop says it supports power delivery. The charger works when I plug in my phone.
Does anyone have any suggestions?
Go to Solution.
I reviewed your post and I understand that the USB C charger is not powering the laptop.
Don’t worry, I assure you I will try my best to get this sorted.
Your computer doesn’t support charging the battery or powering the laptop with the USB C port.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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