• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi,

 

I have seen, searched but still had some issues to get my questions asked.

I have an "HP ENVY Laptop - 15-ep0004ns" with Win 10 Pro with the 32 GB RAM and GeForce® GTX 1660 Ti (6 GB GDDR6 dedicated) - this details is to help for indentification of the product.

 

I have searched on forums and images but I see things that are not on my PC - Shown below

 

All this is about my USB-C ports or Thunderbolt 3 (??) - have no idea.

 

I have  see on 
https://support.hp.com/in-en/product/hp-envy-15-ep0000-laptop-pc-series/32552523/model/34879904/docu...

 

this: 
"2 SuperSpeed USB Type-C® 5Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge);

What does this mean ?"

 

1. Can I use this USB-C port for audio output?  Ex: USB-C headphones - I tryed ones but they are not even detected - I have updated all my drivers from hp, intel, nvidea.

2. Can I connect my HDD to them and get 5Gbps transfer ? 

3. Can I use a USB-C hub to get more HDMI outputs or RJ45 or  USB 3.1?

 

I have seen in other HP Envy photos that the USB-C ports have "USB symbol" like this one.

https://imgur.com/a/IrXqid2

Google Photo (First Image)

And my PC only have this one (second image)

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@vas1lE 

 

Its specs

 

          https://support.hp.com/au-en/document/c06656509

 

A1. Yes, do you use a compatible accessory ?

A2. Yes BUT it is much depending on your external drive and files/data.

A3. Yes, probably one thing you can NOT do: use USB-C to charge your machine because your machine requires a 200W PSU,

 

Regards

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@vas1lE 

 

Its specs

 

          https://support.hp.com/au-en/document/c06656509

 

A1. Yes, do you use a compatible accessory ?

A2. Yes BUT it is much depending on your external drive and files/data.

A3. Yes, probably one thing you can NOT do: use USB-C to charge your machine because your machine requires a 200W PSU,

 

Regards

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for the response @Banhien .

1A1 Where I may find compatible accessories?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.