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‎09-19-2020 10:32 AM

HP Recommended
Product: HP Spectre x360 - 15-df1004na
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

This product ships with a round pin charger - but there is also a USB C travel charger available and I want to get one of these.

 

My question is which of the 2 x USB C ports can I safely use the charger on?

 

Thanks!

1 person had the same question
1 REPLY 1

‎09-22-2020 09:12 AM

HP Recommended

@c_c_l

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 2 USB 3.1 Gen 2 Type-C™ with Thunderbolt™ 3 (40 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.4, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 AC smart pin; 1 HDMI 2.0b; 1 headphone/microphone combo installed on the PC.  And your computer can send only power output charge through USB ports.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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