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OnTheRoadGuy
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USB-C port is not detecting my external monitor

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Spectre X360 Convertible

One of my USB-C ports is no longer detecting my external monitor. I am able to plug the power adapter in and the laptop will charge however it is just for the monitor. I am able to plug it into the other port with no issues so not sure what has changed or if the port needs to be replaced. Thanks.

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banhien
Level 19
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@OnTheRoadGuy 

 

What is your Spectre X360 Convertible  ?   Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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OnTheRoadGuy
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Yes it is the X360 Convertible.

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