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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Level 1
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Message 11 of 14
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HP Recommended

I use the eseekgo USB type c cable for my mobile phone. It really charge fast. You can have a try. Hope this helps!

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Level 1
13 10 0 1
Message 12 of 14
Flag Post
HP Recommended
Can you share the link for us?
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2 2 0 0
Message 13 of 14
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HP Recommended

Hello,

I have the same problem with a X2 10-P008 Pavilion.

The included charger works, but a new cable doesn't, neither as data connection.

https://www.amazon.it/gp/product/B01C3PG46I/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

Is the USB-C a standard or not ?!?

 

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Author
Level 2
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Message 14 of 14
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HP Recommended

The HP USB-C is not standard and is not documented is any user manuals.

 

As stated earlier in this thread, the best action users can take is not to buy HP product.

 

The company does not seem to care about the problems this issue has caused users.

 

repeating:

avoid purchasing HP products

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation