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‎06-21-2021 05:45 AM

HP Recommended
Product: Probook 4710s
Operating System: Microsoft Windows 8.1 (64-bit)

Hello, i recently brought my Probook 4710s back to life and installed windows 8.1.
I am having issues with my USB mouse. The mouse is fine and working on other devices.
When i plug it in a USB port it works fine for a couple of minutes then starts glitching and about 5mins later stops working.
I have tried everything please help me. Thanks in regard.

Category:
1 REPLY 1

‎06-22-2021 11:45 AM

HP Recommended

@woozie_rlz 

All of the USB mice I use came with drivers from the manufacturer.  You should install those drivers and see if that makes a difference.



I am a volunteer and I do not work for, nor represent, HP
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