-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
05-01-2021 07:01 AM - edited 05-01-2021 07:02 AM
Hello,
I have an Anker 11-1, it has the works including DP & HDMI.
When I plug this into a USB-C port it mentioned USB device may need more power. The hub has the option of plugging in extra power, however this is in a pass through option. I don't wish to plug in extra power, if the laptop cannot handle the power going though into the USB-C port of the laptop. I can't see that the laptop can handle being charged via USB-C.
Can this laptop handle power into a USB-C port.
Thanks,
Rob
05-04-2021 07:27 PM
Hi@ Rob_Freeman, Welcome to the HP Support Community!
May I know the Operating system using?
May I know the model number of the notebook?
Please share the info I can share the product compatibility information.
Keep me posted. Happy to help!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
05-07-2021 07:10 AM
Hi@Rob_Freeman,
HP wouldn't recommend high watt pass-through, it may damage the unit in the long run. You can only use the recommended watt via a USB c port.
Check if the unit is charging when connected through the docking station and see if the notebook is able to charge.
For more details refer to page 10 Maintenance and Service Guide