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‎02-21-2022 10:44 AM

HP Recommended
Product: HP Spectre x360 - 13-ap0053dx
Operating System: Microsoft Windows 11

My USB c ports on my laptop suddenly get disconnected from my secondary monitor and my hard disk and then get connected by itself again. It’s like the laptop suddenly fails to recognize the USB port c devices and then recognized them again. It’s an on and off thing with the USB c port recognition. The same thing occurs with my charger (charger is the original). The issue gets worse when both usb-c ports have something connected to it. Any help would be appreciated. 

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6 people had the same question
2 REPLIES 2

‎02-21-2022 12:19 PM

HP Recommended

There is no option for Windows 11 drivers on the Driver page for that model. Did this start happening after upgrading to 11?

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
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‎02-21-2022 12:21 PM

HP Recommended

Hi! Thanks for the reply. I upgraded to Windows 11 like 2 months ago and it just started happening 3 days ago. But I guess I never had this problem when I had Windows 10. 

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