• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 - 13-u113nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi, all USB port doesnt' work! I did the HP Check from the boot and the message of error is '' RTWH5A-8JNB3W-GXGK6K-8D1Q03 ''. Somebody can help me ?

1 REPLY 1
HP Recommended

Hi @doctorkof try to see if the tips in this fix will work.

 

HP Laptop USB Port Not Working [SOLVED]

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.