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‎02-10-2020 05:58 PM

HP Recommended
Product: Pavilion DV6 6080
Operating System: Microsoft Windows 7 (64-bit)

I have a Pavilion DV6-6080 notebook pc

product number: A7N34EA#ABB
I have two port for USB 2gen and two-port for USB 3
the USB 3 ports were broken down suddenly
I downloaded the Drivers from Hp support and reinstall them but nothing changed
can you help me to recover them? without USB3 everything looks like such a turtle speed
regards,
Hossein

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2020 01:49 AM

HP Recommended

Hi @HosseinMirzajan

 

Welcome to the HP Support Community. I'd be happy to assist you with the USB port issue.

 

Please try these steps - HP PCs - Troubleshooting USB Connections 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎02-13-2020 01:49 AM

HP Recommended

Hi @HosseinMirzajan

 

Welcome to the HP Support Community. I'd be happy to assist you with the USB port issue.

 

Please try these steps - HP PCs - Troubleshooting USB Connections 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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