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I'm trying to remove the SSD. I've removed typical SSD's previously. This one is covered by a shiny cover. Part number L85366-006. Is this a removable SSD or is it soldered to the motherboard? How do I remove the cover to get to the retaining screw to release it? The computer has failed. I'm just trying to remove the drive to try to recover files. IMG_3131.jpeg

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Disregard. Solved. Unable to delete this message. 

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@Markbergman25 

 

Welcome to the HP Support Community! 

 

Thanks for the update — glad to hear you solved it. 

 

If you ever need help with anything else (SSD-related or not), feel free to reach out.

 

Take care, and stay fantastic! 

 

Regards, 

Hawks_Eye

 

I'm an HP Employee.


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