• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-20-2018 02:48 AM

HP Recommended
Product: HP Pavillion Notebook Desktop-7QCO75Q
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone.

 

I have a problem to upgrade to Windows 10. They keep notify me to upgrade BIOS first. 

 

Original msg:

 

Unable to update Windows 10 as "HP PAVILION NOTEBOOK-BIOS needs to be upgraded first"

 

Need advice ho to settle this.

 

TQ

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2018 03:20 AM

HP Recommended

Have you upgraded to this BIOS version yet (link below)? If not, download and install. Then try updating Windows 10.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series-t...

 

Let me know,

David

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎01-20-2018 02:56 AM

HP Recommended

Hi,

 

Can you please provide the exact model or product number of your notebook for further help. Here is link to HP support page showing how to find it:

 

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

Was this reply helpful? Yes No

‎01-20-2018 03:11 AM

HP Recommended

Hye David.

 

Thank you, im using option 2: HP Support Assistant.

 

Product name: HP Pavillion Notebook

Product number: P3D41PA#UUF

 

 

Was this reply helpful? Yes No

‎01-20-2018 03:20 AM

HP Recommended

Have you upgraded to this BIOS version yet (link below)? If not, download and install. Then try updating Windows 10.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series-t...

 

Let me know,

David

Was this reply helpful? Yes No

‎01-20-2018 04:09 AM

HP Recommended

Problem solved. The BIOS update link is really helpful. 

 

Thank you David. :generic:

Was this reply helpful? Yes No

‎01-20-2018 04:11 AM

HP Recommended

Your welcome.

 

Join us again if you need further help

 

All the best,

David

Was this reply helpful? Yes No

‎01-20-2018 04:16 AM

HP Recommended

Sure David.

 

Have a nice day.

 

Fikri

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.