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‎09-28-2022 01:40 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi guys, so I'm just gonna get straight into it.

 

So recently I sent my laptop for repairs under warranty for extremely short battery life and overheating problems. (This was my 2nd time sending it in for repairs)

During the repairs, they replaced the base enclosure, though nothing was really wrong with it at the time, and the repairs were for primarily replacing the battery.

 

So, when I got my laptop back, I noticed that it wobbled quite considerably when I placed my hand on the right palm rest. I chalked in up to my desk being uneven. However now I realized that the laptop wobbles on literally any surface besides my lap. But being a 15.6 screen, it's a lot more comfortable to use on a desk.

 

Now it's the middle of the school year and I cannot afford to have my laptop sent in for a week-long repair again, is there any way I can have a replacement bottom base enclosure delivered to me under warranty? Or could I even order the part myself so that I can have it repaired quickly at a microcenter at my own convenience?

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