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‎02-07-2019 09:23 AM

HP Recommended
Product: HP Spectre x360 13t
Operating System: Microsoft Windows 10 (64-bit)

I just got my HP Spectre x360 in yesterday and noticed an uneven hinge. I have perused the internet and this seems to be a common problem with the spectre. I don't want it to create problems in the future. Even if this is only cosmetic, this is annoying for an expensive, custom PC. Can I just go to an HP Service Center to repair this? I do not want to have to return it to HP because of time restraints (I am needing this for school). The only HP service centers near me are just authorized retailers not an actual HP Service Center. 

IMG_20190207_111257.jpgIMG_20190207_111540.jpg

1 person had the same question
1 REPLY 1

‎02-07-2019 09:29 AM

HP Recommended

@spacedoutmuu

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
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