Unexpected Battery Drainage

[RahulPanwar1]

 I am facing some issues in my laptop , my laptop suddenly has issues with the battery , I have my battery fully charged to 100% within 10 minutes my battery gets reduced to 89% in another 10 minutes to 80 % then to 70% then to 60% and then suddenly to 0% and then the computer shut down and when I am pressing the power button it is not booting , but once I plugged in the cable it boot up and the battery started charging from 0 percent but suddenly after charging upto 13% it jumped to 100% what is this issue I don't understand please help in this regard.

[erico · Accepted solution]

There is no better way to insure that a thread will not get an reply than not identifying an HP laptop or PC with its product number or product name.

[RahulPanwar1]

Product: HP Laptop 15s-fr1xxx

Device Name - LAPTOP-EPAVE8IO

OS: Windows 10

[erico]

I recommend invoking the Windows Battery Report as I described in the article at the hyperlink below.

Doing that will enable you to use it and get a clear picture of the state of your laptop's battery.

It would help if you copied and pasted the result in your next reply.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

Based on your description, it is likely that your laptop's battery needs to be replaced with a new one.

Are you still able to use the laptop with the power adapter connected?

In the interest of saving time, I will post the information on the replacement battery below.

The Maintenance & Service guide for your laptop's model series.

Maintenance and Service Guide (hp.com)

See chapter 3, page 17, item 14

Battery description and HP Part number

(3 cell, 41 Wh)                   L11119-855

Online vendor source (Amazon.in)

Amazon.in : hp l11119-855 battery original

You can either replace it yourself if you accept the risk and have the confidence or have it done at a laptop shop.

[RahulPanwar1]

Yes Sir I have done all the steps mentioned in the link - I have generated the battery report  - 

And also performed all system test - in the battery test Initially when I did the test using Hp PC Hardware Diagnostics Windows from the computer without pressing f2 and power button the battery test result in Logic state - Weak but now again running the battery test it says OK.  I have uninstalled Microsoft ACPI Compliant Control Method Battery but still the problem is there. I am able to use Laptop with power adapter Connected. Please help in this regard

[erico]

It would have been better if you had copied and pasted the results of the Battery report.

That way I can see it in its entirety instead of having to piece together parts of it from images.

From what I can see, you have allowed the battery to run down to nearly completely flat a number of times.

Doing that damages the battery and it probably why you are having problems with it.

A laptop battery of Lithium Ion type should never be allowed to drop to  lower than  20%. capacity.

Can you post the Battery report utility results in the manner that I asked so I can see all of it?

[RahulPanwar1]

Sir the battery had run down to nearly completely flat a number of times on its own from 60% to 0 percent , I have to put the power adapter to run the laptop , I  am not able to copy paste the entire report due to word limit so I have hosted the report pdf on a site , Here is the link - Link    and Sir what may be the problem is it only of the battery or the charging circuit has failed or any software update glitch.

[erico]

I would replace the battery. 

[RahulPanwar1]

OK Thank You Sir!

[erico]

You're welcome!