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‎10-06-2020 05:10 AM

HP Recommended
Product: HP Notebook - 15q-bu014tu
Operating System: Microsoft Windows 10 (64-bit)

Hello, I accidentally uninstalled Synaptics Touchpad driver from device manager without selecting "delete package" option. Now my Touchpad is not working and 'Mice and pointing devices' option is not showing up on device manager. I installed the drive from the following link :

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61880.exe

And installed it. But how do I add it to device manager? My touchpad won't work. Appreciate your help!

1 REPLY 1

‎10-06-2020 06:30 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to plug in a wired USB mouse and use that.

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