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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade HP 15 cpu

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08-18-2017 05:24 PM - edited 08-19-2017 10:52 AM
Hi @Rishabh8942,
Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding assistance with processor upgrades for the notebook. I will be delighted to assist you here.
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that.
For better clarity and to assist you better I would require information regarding this:
- Did you check the product specs of your computer?
- Did you check the service manual of the computer?
For a start please try these steps:
- Please check the product specs link: http://hp.care/2icQvzV
- The processor currently installed is an Intel Pentium N3540 with Intel HD Graphics (2.16 GHz, 2 MB cache, 4 cores)
- The service manual link: http://hp.care/2urM4pW
- lists the supported processors depending on the motherboard and touchscreens. Please check pages 1, 17 and 18 from this link. The processors are also listed. But please select the one that is compatible with your computer, based on the specs, systemboard and type of screen. (touchscreen or non-touchscreen)
Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
This is to ensure that there are no compatibility issues and everything is a smooth sail.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead.
DavidSMP
I am an HP Employee