• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-04-2021 04:50 PM - edited ‎01-06-2021 07:45 AM

HP Recommended
Product: HP Pavilion 15z-eh000
Operating System: Microsoft Windows 10 (64-bit)

Hello, recently I bought the HP Pavilion Laptop - 15z-eh000 notebook, with the following customized options:

  • 15.6" diagonal, FHD (1920 x 1080), IPS, micro-edge, BrightView, 250 nits
  • No DVD or CD Drive
  • 128 GB M.2 SSD (according to the service manual, this is SATA)
  • 12 GB DDR4-3200 SDRAM (1 x 4 GB, 1 x 8 GB)
  • Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 combo (Supporting Gigabit file transfer speeds)
  • AMD Ryzen™ 7 4700U (2.0 GHz, up to 4.1 GHz, 8 MB L3 cache, 8 cores) + AMD Radeon™ Graphics

At the time I couldn't afford more storage as a customized option, but I was able to buy an M.2 NVMe 500GB drive separately. I haven't received either yet but now I'm wondering if it has the PCIe port for the NVMe card. Does anyone know if I can make this upgrade?

1 person had the same question
3 REPLIES 3

‎01-07-2021 02:32 PM - edited ‎01-07-2021 02:33 PM

HP Recommended

@ramqz

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Click here: http://h10032.www1.hp.com/ctg/Manual/c03939658 to know more about storage.

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎02-17-2021 05:39 AM

HP Recommended

I have the same model and trying the same upgrade but cannot clone a bootable m.2 nvme drive (500gb WD Black) without an HP 03F0 error. Have you been able to upgrade successfully? My next step is to create a bootable usb recovery drive, install the drive with the 03F0 error and try to boot from usb. Any help would be greatly appreciated.

 

-Arthur

Was this reply helpful? Yes No

‎03-23-2021 12:16 PM

HP Recommended

Hey man, sorry for the late reply. I cancelled my nvme order because I wasn't sure it was going to be compatible. But now I really wanna make that upgrade lol. Were you able to go from your 128GB M.2 sata drive to your 500GB nvme?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.