Upgrade Memory HP Pavilion - 15-ck004ni

[SaintJK]

Good Day,

I would like to know if I can upgrade the memory on my HP Pavilion 15-ck004ni.

Memory Module Info:

[Physical Memory 1]
Device Locator: Bottom-Slot 2(right)
Bank Label: BANK 2
Manufacturer: Kingston
Form Factor: SODIMM
Capacity: 8 192 MB
Speed: 2 400 MHz
Serial Number: 88250442
Part Number: HP26D4S9S8MH-8
Type: DDR4
Type Detail: Unknown
Data Width: 64 bit
Total Width: 64 bit

I checked the Maintenance/Service manual and on page 1 it says:

Memory Two SODIMM memory module slots, non-customer-accessible/non-upgradable

Does this mean the memory cannot be upgraded?

If it can be upgraded, can I do it myself as explained in the maintenance manual and what type of memory should I get if I want 16 GB in total?

Thanks for the help.

[Paul_Tikkanen · Accepted solution]

Hi:

Yes, the memory can be upgraded...the 'non-customer-accessible/non-upgradable'  statement means that HP wants hardware upgrades to be done by an authorized service center.

If you feel you can do the upgrade yourself without breaking anything in the process, feel free to do so.

Below is the link to the Crucial memory report for your notebook.

They have compatible memory for sale.

Memory RAM & SSD Upgrades | hp - compaq | pavilion 15-ck series | Pavilion 15-ck004ni | Crucial.com

[SaintJK]

Many thanks for the help Paul, much appreciated.

[Paul_Tikkanen]

You're very welcome.