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‎06-19-2020 10:41 PM

HP Recommended
Product: HP 15-bs020wm

I want to know if it is safe to update the ram memory of my HP 15-bs020wm laptop which is 4gb, is it safe? And if it is safe, what kind of memory do I have to use? a DDR3 or DDR3L?

2 REPLIES 2

‎06-19-2020 11:32 PM

HP Recommended

According to the maintenance and service guide http://h10032.www1.hp.com/ctg/Manual/c04763947 

 

The description for your unit is that it features a Pentium processor which means you are limited to 4 Gb maximum memory.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎06-20-2020 03:21 PM

HP Recommended

But I just looked for the specifications of my processor and it appears that the maximum memory that it can support is 8GB and of DDR3L type, and I found the information on the intel page. But is that correct?My processor is an intel pentium N3710

 

HUGO09_1-1592688100112.png

https://ark.intel.com/content/www/es/es/ark/products/91830/intel-pentium-processor-n3710-2m-cache-up...

 

 

 

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