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HP Recommended

Hi,

 

i have a sk 2064 wireless keyboard. I have loat the usb dongle. 

can i buy another one to make it work?

1 REPLY 1
HP Recommended

Hi @natalwala,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for contacting us. I understand you’ve lost the USB dongle for your HP SK-2064 wireless keyboard, and you’d like to know if it can be replaced.

For this model, the wireless receiver is factory-paired to the keyboard and cannot be re-paired to a new or different dongle. This means the keyboard will not work without the original USB receiver, and purchasing a generic or HP dongle, unfortunately, will not restore functionality.

To check available service options, I’ll need to confirm whether this keyboard was:

  • Purchased separately, or
  • Part of a bundle that came with an HP desktop or All-in-One PC.

Please share one of the following so I can look up the correct replacement path:

  • The exact model name of the PC (if it came bundled), or
  • Any product number/part number you have for the keyboard.

Once I have that information, I’ll check compatibility and let you know the best next steps.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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