Warranty Dispute Page not working

[RoryOHara]

Hi there,

I've been trying to place a warranty dispute as it is showing up with the complacently wrong date for my device however the dispute page does not let me submit my dispute. I fill out all my details and it successfully fills in my serial number and product number for me, however I am unable to upload proof of purchase/warranty and the submit box stays greyed out. Also the additional information box at the bottom, the character count does not change when I type in it or not. I have tried on different devices and all seem to be the same.

Thanks

-Rory

[Riddle_Decipher]

@RoryOHara I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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