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philusofical Student
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Warranty Dispute (UK)

HP Pavilion Gaming Laptop 15-cx0xxx (4AN69EA#ABU)
Microsoft Windows 10 (64-bit)

Current warranty status for the above laptop using the HP Support Assistant,  shows 56 days remaining.  This was purchased early August 2019 and has already been registered online. 

On completing the warranty dispute form I constantly receive " We're Sorry.  HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later." 

It Doesn't matter what time of day I try this, I get the same error.   There appears to be no other way of contacting HP on the website.  How can I sort out this issue? 

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Distinguished Professor
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Warranty Dispute (UK)

Hi

Is there an actual fault/problem with the PC?

 

"I get a two-year warranty under EU rules''

Yes, but the Sale of Goods Act trumps this directive as it meets or exceeds most of the requirements.

 

Which is with the seller, not the manufacturer.

 

 

Late Edit.

Flush your Browsing History.

https://support.hp.com/us-en

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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Warranty Dispute (UK)

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation