Warranty Dispute site not working

[JessRae04]

I purchased my laptop September 5, 2020.  It is saying my warranty is already expired.  I've tried to "dispute my warranty" through the website, but it won't submit.  The virtual agent is no help, and there is no other way for me to contact HP.  How can I get this dispute submitted?

[praveenbv]

Hi@JessRae04, Welcome to the HP Support Community!

Please, follow the official instructions here >> https://support.hp.com/gb-en/document/c05084516

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

[JessRae04]

No, this does not help.  I already know where and how to dispute the warranty.  It lets me get all the way through uploading a copy of my receipt, but it will not allow me to submit.

[praveenbv]

Hi @JessRae04,

  

Welcome to the HP Support Community.  

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!