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‎05-18-2022 11:43 AM - last edited on ‎05-18-2022 11:50 AM by

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought a new Hp Pavilion (today)18.05.2022  with Windows 10 which I installed from scratch.  When I check the HP warranty it says start date was 29.01.2021 and ended 27.02.2022 and the warranty has expired. Why??

I feel cheated, has someone else used this laptop before and done factory reset?

 

Category:
1 REPLY 1

‎05-18-2022 11:54 AM

HP Recommended

hi

The information may be wrong!
first check with your dealer if it is a new product!
and file a claim directly with hp if the warranty is not correct!

https://support.hp.com/us-en/document/ish_2534210-1364541-16

 

 

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