WebCam HP 15-ce013np

[Damnation]

my camera was just fine and then all the sudden i have the same issue

[asmita6658]

@Damnation

 
Greetings!

 
Thanks for being a part of the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the Webcam.

Don't worry, I'm here to help! To better assist you - 

1) Were there any hardware or software changes made? 
2) Have you tried any troubleshooting steps before posting on forums?

In the meantime, let's try these steps -

1) In Windows, search for and open Device Manager.
2) Expand the Imaging Devices.
3) Right-click on the HP Webcam and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the Webcam driver.

You may also refer to this document.

Let me know how that goes. 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

Have a great day!