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HP Recommended
HP Spectre x360 - 13-ap0004tu

HP Spectre x360 13-ap0004TU - HP support assistant says battery is weak - HP support assistant is helpful, but ultimately useless, as it does not tell me what battery to purchase and how. The battery check carefully provides no useful information other than you need a new battery.

 

The battery appears to be 61 WHr.

 

I would appreciate help to identify the replacement battery that holds 61 WHr and how to get the replacement in Australia.

1 REPLY 1
HP Recommended

Battery
(4-cell, 61-WHr, 3.99-AHr, Li-ion) L28764-005

 

Service Manual 

 

See pp. 35-36

 

Brand new genuine HP battery:

 

https://www.ebay.com.au/itm/325535405459?itmmeta=01J41SNZZMRY3705DQ6X3H1482&hash=item4bcb6c1593:g:eL...

 

 

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