What can I get to speed this computer up

[Peebody82]

I can't connect the Bluetooth to my phone on this HP Chromebook 11-v 010 plus I like to know if I can add RAM to this what would be a good option and how do I upgrade the operating system

[VikramTheGreat]

Hi @Peebody82,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Unfortunately, no—the RAM is soldered to the motherboard in this model, which means it cannot be upgraded. The HP Chromebook 11-v010nr comes with 2GB or 4GB of LPDDR3 RAM, depending on the variant.

If your Chromebook isn’t connecting to your phone via Bluetooth, try these steps:

Basic Troubleshooting

• Restart your Chromebook and your phone.
• Go to Settings > Bluetooth and ensure it’s turned on.
• Make sure your phone is discoverable and not already connected to another device.
• Try forgetting the device and reconnecting.

Reset Bluetooth Settings

• Open Chrome browser.
• Press Ctrl + Alt + T to open Crosh (Chrome Shell).
• Type: bluetooth → press Enter.
• Then type: reset → press Enter.

Update Chrome OS

• Go to Settings > About Chrome OS > Check for updates.
• Install any available updates and restart. 

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat