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‎01-14-2022 08:39 PM

HP Recommended
Product: HP Spectre x360 - 13-4030la (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Trying to upgrade my PC a laptop HP Spectre x360, I replaced the SSD Hard Disk (M2) by one of greater capacity. Since a week ago, I go continuosuly Blue Screen and receiving the message Hard Disk Failure ID: 9LXC1S-7PBB0E-MFPWMG-60AW03 when performing a Diagnostic.... What the hell this failure ID means?

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2 REPLIES 2

‎01-14-2022 09:25 PM

HP Recommended

These errors are not easily decoded by in most cases indicate either a failed or incompatible drive. If you put your old drive back in does the computer boot ok? If yes then look to either your new drive is not supported due to size or it is defective.

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‎01-15-2022 08:15 AM

HP Recommended

Means this:

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
9LXC1S-7PBB0E-MFPWMG-60AW03OK5Cxxxx4WFR1/14/22301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You need to replace the hard drive.

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