• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-28-2016 10:29 AM

HP Recommended
Product: HP Pavilion Notebook 15-bc011n
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I want to upgrade my 15-bc011nf, but i can't get the information on what is the max of sdram possible.

 

It is not indicated there :

http://support.hp.com/us-en/product/HP-Pavilion-15-bc000-Notebook-PC-series/10862166/model/12569128/...

 

Can i put 2x 8GB ?

Can i put 2x 16GB ?

 

How can i know ?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2016 12:22 PM

HP Recommended

HI

 

Maximum supported RAM

 

DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133) -16384MB (8192MB x 2) .

 

Manual:http://h10032.www1.hp.com/ctg/Manual/c05117922

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-28-2016 12:22 PM

HP Recommended

HI

 

Maximum supported RAM

 

DDR4-2133 Dual Channel Support (DDR4-2400 bridge to DDR4-2133) -16384MB (8192MB x 2) .

 

Manual:http://h10032.www1.hp.com/ctg/Manual/c05117922

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.