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Locked

‎10-04-2020 05:19 AM

HP Recommended
Product: HP - Pavilion 15-cw1500sa
Operating System: Microsoft Windows 10 (64-bit)

I went to use the 'normal' laptop lock and found it did not fit. I bought a Kensington ClickLock but the adaptor did not fit. I bought a diifferent adaptor, it did not fit. I bought another Kensington ClickLock with three adaptors. One fitted but was not secure and then  broke. I cannot believe that HP (the list locks but it is not clear which would fit my laptop) or Currys (I tried their web chat twice an neither tiems did they have a clue what I was talking about) can sell a laptop and not be able to provide clear information on what product is needed. I have always been an HP fan but this is really annoying and would make me buy a Dell next time (I solved the same problem very quickly with a laptop I bought for my son).

 

Can anyone help

1 REPLY 1

‎10-07-2020 05:45 AM

HP Recommended

@st1962

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

As per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06140008 the Notebook uses Kensington Nano Security Slot

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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