-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
Good afternoon,
Today I can't start muy Pavilion dv7 and everything on the screen is difused.
The problem start on the BIOS screen and continous screens on Windows (bellow pictures).
What os wrong? What can i do?
Thanks for tour help
Juan
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Try connecting an external monitor to the video port and see if the errors show up there. If so its the video card (motherboard) and if not its the screen. It has the look of a video card issue to me I am sorry to say.
HP Recommended
Try connecting an external monitor to the video port and see if the errors show up there. If so its the video card (motherboard) and if not its the screen. It has the look of a video card issue to me I am sorry to say.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community