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HP Recommended
HP Pavilion 17-ab000 Notebook PC series
Microsoft Windows 10 (64-bit)

I have a HP Pavilion 17-ab000 Notebook PC series Model #V2Z44AV

 

I am bringing my laptop to a computer repair business tomorrow. It will not power on. There was no indication anything would go wrong and the only 2 issues this PC has had in the 3 years I have owed it is:

screen flickered - HP fixed a loose cable 

battery failure - purchased a replacement battery

One night, the battery was running low, I plugged it in and went to bed. Next morning - no power to the laptop. No lights near the power port. We actually went to Best Buy and they tested my cord on something else and my cord works fine. The holding down the power button with the battery out and unplugged then plugging back in did nothing.

I was told if it was the motherboard that it would not be worth saving. We are hoping tomorrow we will find out it might be the DC jack but if it is the motherboard - aside from why the heck did it suddenly die - how much would one be and what model number motherboard am I looking for?

Also - no power surge happened and my laptop was always plugged into a surge protector.  I cannot see any obvious damage to the power port either nor the cord.

I just cannot understand how this just died without any issues ahead of time, no lag, no flickering, nothing. This has actually been one of the best laptops I have ever had.

Thanks,

KB

1 REPLY 1
HP Recommended

@happybunny67 

 

Please keep or bookmark the following link

 

     http://partsurfer.hp.com/Search.aspx?searchText=V2Z44AV

 

You need system board part #  857388-601 which contains 

 

  (a) 960M 2GB video card, 

  (b) Intel i7-6700HQ CPU,

  (c) Windows license (you can't re use old license).

 

Regards.

 

BH
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