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The selection topic list not work for me, sorry.

Im having laptop victus 15 fb0002na. Recently attended repair service where my screws was lost. I’ve already ordered the screws for bottom case but i also need to know the type of screws for heating sink (tpn q278/q279), i just remember it was black big screw with sharp ending, but i didn’t see any similar on internet. Help me identify it please. 

3 REPLIES 3
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@yrickman, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
For your HP Victus 15-fb0002na (TPN-Q278/Q279), the heatsink screws are indeed different from the bottom case screws. Based on your description "black, large, with a sharp end" it sounds like you're referring to the heatsink mounting screws, which are typically Phillips M2.0 × 5.0 screws. (Sometimes M2.0 x 2.0/2.5/4.0 screws based on the component) 


And since you have already ordered the screws, please follow the below steps,

Installation Tip:

When reinstalling the heatsink:

  1. Clean off old thermal paste.
  2. Apply new thermal paste.
  3. Tighten the screws in a diagonal pattern to ensure even pressure.

If you're unsure about the exact screw type or need a visual reference, I recommend contacting HP Support directly or visiting an HP Authorized Service Center.HP® Service Center Locator - United Kingdom | HP® Support

 

You may refer to this document - Maintenance and Service Guide
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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Hi Max, im appreciating your help, the holes for this screw have some levels and do not have the same size of top medium and down part. It was difficult but i find the image of screw that looks almost like the screw for same part/laptop on yt video . Its here (the black one), maybe it helps 

IMG_1175.png

IMG_1170.jpeg

https://notebookparts.com/products/new-genuine-hp-victus-gaming15-fa-15-fa0031dx-screw-kit-n13333-00...  

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@yrickman, Thank you for your response,  

 

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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