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What update or download driver, or other manufacturer driver, to apply in order to connect Nano X?

HP Recommended
HP Pavillion Notebook W3R28UA#ABA (17-g207cy) energy star
Microsoft Windows 10 (64-bit)

I am not able to connect Nano X. A message references code 28. It states there is no driver for Nano X. When trying to add in (blue tooth and devices), in settings, there was a weak, partial connection, for a short time. But then the connection disappeared. 

I have found the drivers list for this product on the website; but I do not know which one to update nor what to add, or download, from what manufacturer?

 

 

 

 

 

 

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