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Level 17
Level 17
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Message 11 of 11
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HP Recommended

When I do new windows 10 update on my HP Envy 360x m6 convertible PC my keyboard no longer works.

They will charge you for support out of warranty. But start here:

 

https://support.hp.com/us-en/contact-hp

 

Be very leery of phone numbers for HP Support you find on Google searches. Lots of scammers out there. Good luck. 

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