When ever i boot up my computer it tells me hat my SMART hard disk has detected a failure

[fanta14]

The product id is F9H60SUA#ABA and my problem is i had lost my charger about two years ago and now thta i found it and i go to boot it up it is telling me that the SMART hard disk has detected an imminent failure and so the data is not lost i need o back up the content and run the hard disk test in the system diagnoatics and when i do its telling me that it failed what should i do ?

[wb2001]

@fanta14,

Your product number related to the HP 15-G019WM NOTEBOOK PC (ENERGY STAR) circa 2014

The internal hard drive is: 500GB SATA hard drive - 5,400 RPM, 2.5-inch form factor, 7mm height

Specifications found here           service manual found here     Video how to remove hard drive

You will be working on the lower part of the computer, not the screen part.

A ZIF connector attaches the keyboard to the motherboard. If you break the ZIF cable or connector, your Dead in the Water. So be very careful. The hard drive removal page 49 will take you back to other pages. The ZIF connector is on page 37.

It has told you the hard drive is failing.

I would suggest you file copy all your data files (documents, pictures, music, export bookmarks, etc). Then run the system diagnostics. This is dicey if you do not have a workable hard drive to clone from, or created USB Recovery Media (16GB preferred). But you can get a new install from other sources. This can all be discussed later.

I am not usually hanging about the laptop subforums.   I did move this inquiry to the correct subforum.

Question (no harm no foul): Why did you original post your message in the Desktop hardware subforum?  Is there a fault within the board logic?