When i plug my charger in my computer it doesnt charge.

[Mela2398]

I have the Pavilion x360-14m-ba011dx and product 1KT47UA. When I plug my charger into my computer it charges for 1 minuter then the white light comes on and it stops charging.

[asmita6658]

Hi @Mela2398

Welcome to the HP Support Community. 

Let's try a hard reset - 

1. Shutdown the computer. 
2. Unplug all the Adapter and peripherals connected. 
3. Press and hold down the power button for 15 to 20 seconds. 
4. Plug-in the Adapter. 
5. Try to turn on the computer. 

 Also, try updating the computer - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Download and install the BIOS from this link. 

If the issue still persists, test the Battery and AC Adapter. Refer to this video link for instructions - How to Test Your HP Computer Hardware from Windows

Hope this helps! Keep me posted. 

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Have a great day!