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Microsoft Windows 10 (64-bit)

I have an issue with my laptop when I put it on charger the charging LED light blinks white three times and the laptop won’t turn on 

1 REPLY 1
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@15-f387wm

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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