cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 3
55
Flag Post

Where can I find a replacement battery? (HP Spare 928372-855)

HP Recommended
Spectre x360 15-ch011dx
Microsoft Windows 10 (64-bit)

The battery in my HP Spectre swelled up so much that it almost separated the back cover from the laptop. I cannot find a replacement battery anywhere other than ordering one from China and having to wait a month for it to be delivered. Listed below are the numbers that identify the current battery as well as what is listed on the battery itself to replace it with.

 

YB06XL

928427-271

HSTNN-DB8H

 

HP Spare 928372-855

2 REPLIES 2
Highlighted
HP Support Agent
HP Support Agent
18,109 18,086 1,137 1,136
Message 2 of 3
Flag Post
HP Recommended

@_Michael_1


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please contact HP Support n your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Highlighted
Level 17
Level 17
43,168 42,957 6,881 12,052
Message 3 of 3
Flag Post
HP Recommended
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation