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‎05-30-2020 07:49 AM

HP Recommended
Product: 13-u062na
Operating System: Microsoft Windows 10 (64-bit)

I've just replaced the fan and now I don't have a network adaptor. I'm sure I've probably forgotten to plug something back in but I've opened everything up and can't find anything loose. I can't find a service manual for this model anywhere, I'm hoping an exploded parts image will help me resolve the problem. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2020 10:37 AM - edited ‎05-30-2020 10:38 AM

HP Recommended

Hi, @Mattjohnsmith86 

 

In case you need it in the future...Below is the link to the service manual for your notebook...

 

http://h10032.www1.hp.com/ctg/Manual/c05226489

View solution in original post

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8 REPLIES 8

‎05-30-2020 07:51 AM

HP Recommended

Have you tried support.HP.com. You should be able to download the maintenance and service guide there.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-30-2020 07:54 AM

HP Recommended

Hi

This one...

https://support.hp.com/gb-en/product/hp-pavilion-13-u000-x360-convertible-pc/10862149/model/12319208...

 

Not any use for your purposes?

 

 

 

 

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‎05-30-2020 08:01 AM

HP Recommended

It has a few manuals but not a service or maintenance. Frustratingly other products do have the service manual located on this page, just not the one I need. 

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‎05-30-2020 08:18 AM

HP Recommended

Hi

Next best time waster is...

https://www.newegg.com/p/1HD-001F-002A1

https://www.amazon.com/855962-601-HP-Pavilion-motherboard-i3-6100U/dp/B01MQYGJEJ

 

with pictures of possibly the Main Board, which might give the Eureka moment.

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‎05-30-2020 08:50 AM

HP Recommended

After tearing a small patch of hair out I've decided to just plug a tiny usb wifi receiver in, works a charm. Thanks for trying to help though. 

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‎05-30-2020 10:37 AM - edited ‎05-30-2020 10:38 AM

HP Recommended

Hi, @Mattjohnsmith86 

 

In case you need it in the future...Below is the link to the service manual for your notebook...

 

http://h10032.www1.hp.com/ctg/Manual/c05226489

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‎05-30-2020 12:06 PM

HP Recommended

Thanks Paul.

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‎05-30-2020 12:09 PM

HP Recommended

You're very welcome.

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