05-05-2017 10:15 AM
My HP laptop battery has almost no stored power capacity left. On a daily basis the power lead comes out of its socket causing the laptop to turn off, causing whatever is being worked on to be lost.
I have been trying to find a replacement battery for several months without success. The HP online assistance has proven to be extremely unhelpful.
All my laptops have been HP, but this issue is making me lose faith with the HP brand. Help me find the battery I need before I lose all confidence with buying HP.
Here is the laptop info:
HP ENVY 17 Notebook PC
Product number: J0C16EA#ABU
The battery itself is numbered PI06 and has written on it to seek this product number as a replacement: 710417-001
Thanks in advance.
05-05-2017 11:12 AM
If you are calling from United states/Canada, please call 1-800-474-6836 and you could order a genuine HP battery.
or select the phone number for your country from the below link:
This will ensure you receive a genuine HP battery and not a counterfit battery.
If you like my post, click the thumbs up.