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‎08-14-2019 06:28 AM

HP Recommended
Product: envy x360 15 cn0008ca
Operating System: Microsoft Windows 10 (64-bit)

Hi i'm looking for ssd bracket and sata wire for my laptop. I tried to find on Amazon and other website but i'm unsuccessful. Would anyone please suggest me where do I can find the both parts. I need them urgently. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2019 02:47 PM

HP Recommended

@GurjotSanger 

 

Your machine has  256 GB PCIe® NVMe™ M.2 SSD. Are you asking for parts for 2.5" HDD/SSD ? You need following 2 parts

 

  •    The hard drive rubber sleeve is available using spare part number L20103-001
  •    The hard drive cable is available using spare part number L21894-001

All parts with prefix "L" are new, very hard to find, N/A from HP part store:

 

  http://partsurfer.hp.com/Search.aspx?searchText=L20103-001

 

Please contact HP authorized service providers in your country and they will help to order for you.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎08-14-2019 02:47 PM

HP Recommended

@GurjotSanger 

 

Your machine has  256 GB PCIe® NVMe™ M.2 SSD. Are you asking for parts for 2.5" HDD/SSD ? You need following 2 parts

 

  •    The hard drive rubber sleeve is available using spare part number L20103-001
  •    The hard drive cable is available using spare part number L21894-001

All parts with prefix "L" are new, very hard to find, N/A from HP part store:

 

  http://partsurfer.hp.com/Search.aspx?searchText=L20103-001

 

Please contact HP authorized service providers in your country and they will help to order for you.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-14-2019 03:30 PM

HP Recommended

Is there any website where i can find this cable and Bracket?

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‎08-14-2019 03:32 PM

HP Recommended
@GurjotSanger wrote:

Is there any website where i can find this cable and Bracket?

All parts with prefix "L" are new, very hard to find, N/A from HP part store:

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-14-2019 03:37 PM - edited ‎08-14-2019 03:38 PM

HP Recommended

That's mean i'm stuck now

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