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- Re: Where is the 500GB SSD HD?
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12-30-2020 03:27 PM
I just received my brand new Omen 17 from HP last week. When ordered I opted for the Intel 500GB SSD w/ 32GB Optane memory. This was a no cost extra and I am going to upgrade storage anyway. My upgrade was to dual Samsung 970 M2's Nvme for a total of 1 TB storage. I did the Optane disable etc, then removed the Optane m2 stick. No problem. I then proceeded to remove the (what I thought was the 500GB SSD) from the Omen. The "SSD" was just a piece of PLASTIC!!! with the Omen logo on it. There was NO SSD I could see anywhere. The part # on this fake SSD pastic piece is AP23Z000800 MHC1. Does anybody know what the devil is going on?? My laptop does show 500GB as drive C when I open "This PC", What the devil is HP doing? I was expecting to find an Intel 500GB SSD as described and on my receipt for the build. Can anybody help?? thank you all and have a Happy New Year
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Accepted Solutions
12-30-2020 03:59 PM
Looks like your machine has Intel Optane H10. 32GB Optane and 500GB/512GB SSD are on one physical unit. Please check its label, it should have H10 on it. Removing Optane also removeed 500/512GB SSD.
Regards.
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12-30-2020 03:59 PM
Looks like your machine has Intel Optane H10. 32GB Optane and 500GB/512GB SSD are on one physical unit. Please check its label, it should have H10 on it. Removing Optane also removeed 500/512GB SSD.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-31-2020 03:28 PM
I have not tested nor reviewed those changes but I believe the Intel drive is faster because it has Optane builtin
Regards.
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