05-03-2017 03:53 PM
The battery in my daughter HP PAVILION NOTEBOOK (M4C64UA) has failed. HP does not have any. They gave me two authorized retailers to call and see if they have the battery (part number 800049-001).
I called the first one - Depot International and they do not have it.
I tried calling the other, Masterworks International and i was "waiting" for a total of about 45 minutes to talk to someone..
Where can I buy a replacement battery? Any assistance is greatly appreciated.
05-03-2017 04:38 PM
17-g020nr is the Model Number.
(21) Battery (4-cell, 41-Whr, 2.8-Ah Li-ion) 800049-001
3rd party compatible:
HP stops offering batteries at its online store after about a year. There is a vigorous aftermarket in both genuine and "compatible" batteries. Genuine is better, but for an older laptop a "compatible" battery can be a good option when there are budget concerns.
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