09-20-2017 11:16 AM - last edited on 10-02-2018 03:10 PM by Cheron-Z
The HP Parts catalogue does not give me a specification of the battery for this laptop, nor a place to buy it.
The battery has gone bad after only one year, just outside the guarantee period.
The notebook is in use by our son who cannot do without. Where do I find a replacement battery?
Serial number is 
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09-20-2017 11:34 AM
The battery information is Part number - 844204-855 Part Description - ASSY-BATTERY 4C 55WH 3.615A LI MB04055XL. As you said, it's not available in the HP Parts Store. You will need to contact an authorized repair center in your area.
I am an HP employee.
09-20-2017 11:36 AM
The part number for the battery in your PC is 844204-855
It doesn't seem to be available in th HP parts store. However if you search with part number online you can find genuine battery at good prize
On page 26 of service manual you can see the various steps to replace the battery:
Hope it helps,
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