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HP Recommended
Pavilion - 14-bf153sa
Microsoft Windows 10 (64-bit)

My Battery is damaged and I am unable to get help on which Battery should I purchase for the Laptop.

2 REPLIES 2
HP Recommended

Here is your  Service Manual  On page 25 it shows the HP part number as being 920070-855. You can use HP's PartFinder or search for an online retailer to find one. In the Service Manual there is a guide to replacing the battery.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

@pbroussard @Usefuldata 

 

Just to say one small thing: Computer uses 3 cells battery but manual says 4 cells in few places But part # is right for 3 cells

 

          https://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

which is N/A from HP

 

Regards

        

BH
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