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‎09-24-2019 04:06 PM

HP Recommended
Product: 2LE93EA
Operating System: Microsoft Windows 10 (64-bit)

I am looking for without success a replacement battery for this notebook. https://support.hp.com/rs-en/document/c05575123

 
HP Notebook - 15-bw040no
Video Graphics: AMD Radeon™ R4 Graphics

 OS: Windows 10 Home 64

Type of battery:

4-cell, 41 Wh Li-ion


i am located in Denmark and I hope that someone can help me to find the right battery

 

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2019 03:37 PM

HP Recommended

@inDK Welcome to HP Community!

I suggest you check the service and maintenance guide to obtain the information you need about the battery on your device: click here and visit page. 20 Chapter 3 Illustrated parts catalog, I've listed below the details for your ease of access: 

 

4-cell, 41-Whr, 2.8-Ah Li-ion battery = 919701-850

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎09-27-2019 03:37 PM

HP Recommended

@inDK Welcome to HP Community!

I suggest you check the service and maintenance guide to obtain the information you need about the battery on your device: click here and visit page. 20 Chapter 3 Illustrated parts catalog, I've listed below the details for your ease of access: 

 

4-cell, 41-Whr, 2.8-Ah Li-ion battery = 919701-850

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No

‎09-27-2019 03:45 PM

HP Recommended

Thanks 

 

The info are precise and I do not know why I was not able to find such file brfore. I ll search the specific part in several shops

Was this reply helpful? Yes No

‎09-27-2019 05:50 PM

HP Recommended

@inDK Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad I could contribute to identifying and leading you towards the solution.

Thanks for honoring us by accepting our post as the solution, as it helps the community grow.

 

You can always click the "Thumbs Up" button to give me a Kudos,

Take care and have an awesome week ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No

‎09-28-2019 12:50 AM

HP Recommended

I did it and have a great weekend 

Was this reply helpful? Yes No
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