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‎01-15-2019 02:28 AM

HP Recommended
Product: Stream 11-r001na
Operating System: Microsoft Windows 10 (32-bit)

Hi. My laptop has a hard drive of only 32 GB and I would like to change it for a bigger one (only with windows the hard drive is already full). Which characteristic must the new one have, to fit in the notebook and to work properly? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2019 04:39 AM

HP Recommended

I hate to burst your bubble, I truly do.

 

You purchased a "notebook" that is at the very bottom of the spectrum. 

 

The 32GB hard disk you think you have is an eMMC memory chip that is integrated (soldered) into the notebook's system board.

 

The "32 GB eMMC  flash memory that serves the Stream as a "hard drive"  is not upgradeable by any standard means.

 

 

Here are a few articles you should read very carefully to work around the limitations of having chosen a Stream notebook. 

https://support.hp.com/us-en/document/c05449785

 

 

 

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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3 REPLIES 3

‎01-15-2019 04:39 AM

HP Recommended

I hate to burst your bubble, I truly do.

 

You purchased a "notebook" that is at the very bottom of the spectrum. 

 

The 32GB hard disk you think you have is an eMMC memory chip that is integrated (soldered) into the notebook's system board.

 

The "32 GB eMMC  flash memory that serves the Stream as a "hard drive"  is not upgradeable by any standard means.

 

 

Here are a few articles you should read very carefully to work around the limitations of having chosen a Stream notebook. 

https://support.hp.com/us-en/document/c05449785

 

 

 

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎01-15-2019 04:47 AM

HP Recommended

Thank you very much for your answer. That was my husband that wants to surprise me with a present. But I see it didnt come to a good end 😞

Was this reply helpful? Yes No

‎01-15-2019 05:00 AM

HP Recommended
@Avesucha wrote:

Thank you very much for your answer. That was my husband that wants to surprise me with a present. But I see it didnt come to a good end 😞

Sorry to hear that.

 

I am sure that he meant well. :generic:


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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